In the past month, I've had the chance the use a variety of mobile devices and tablets. I was testing the iPad and Samsung Galaxy for a customer, and several customers have purchased new phones (mostly Android).
One exciting aspect of my testing is that I was able to use the 2X Application Server with Windows Server 2008's Remote Desktop Services to publish Windows applications to an iPad. The programs worked properly, but I was disappointed with the user experience with the onscreen keyboard's monopolization of the screen. I will be testing with an iPad case that has an integrated hardware keyboard. This may help the customer make a decision as to whether they will standardize on the iPad.
I also had a chance to use the Samsung Galaxy. I have to admit that I like the size of the Galaxy and ability to thumb type as many other reviewers have pointed out as well. The Galaxy seems like a great form factor to leave hanging around the family room or kitchen. Yet, the price tag on the Galaxy is simply too much. I'll, personally, be waiting to purchase a tablet device. I'd like to see the price to be sub $200 for decent hardware specs.
As far as phones go, I have seen many Androids in the past few months. Pretty standard. The Droid Pro on Verizon is a BlackBerry style hardware device with the QWERTY keyboard on the face of the phone... nice for the BB user that you've been trying to get to Android. With the iPhone coming to Verizon, I will be happy to see/hear the feedback from early adopters. As for myself, I will be upgrading my phone when there is a larger selection of Verizon 4g phones (I still have some time left on my Droid contract time).
Ultimately, the consumer wins with all of this Apple, Google, Microsoft, RIM competition. My bet is on Android. The conversations I've had recently about the Mobile Wars have struck a note about how Apple is, once again, closing themselves off... like they did in the PC Wars, and we know how that turned out (success in the long run, but not when you compare it to Microsoft).
Sunday, January 30, 2011
Monday, January 3, 2011
Why I avoid customers that are not serious about IT
2011 is here, and I'm excited and optimistic about the economy showing some stability. With 2010 behind us and a slower year than desired, DELTYME will be renewing its efforts in Sales & Marketing to win some new customers. Our ideal customer is 10-50 employees in an office environment.
Typically, professional services companies have been a good fit for DELTYME. They rely on their computers/network to perform their work, and they appreciate good service.
On the other hand, companies that are not serious about their own IT infrastructure and services are avoided at all costs. I've found that these companies will be demanding without wanting to pay a fair price for the service or even understanding the value in their investment. Often non-ideal customers are in unique industries that have lagged in terms of IT investments. Even the simplest IT project recommendations are met with resistance.
Here is an example: this company was referred to DELTYME by an existing customer. We were told that they were having IT problems. Upon seeing the small office cabling infrastructure, it was clear that they needed to start from step 1, get good, organized physical cabling. See the existing cabling.
Yet, this small company decided to decline the proposal to invest in a new cabling infrastructure. When asked why, the customer stated that they were just too tight on their budget. Ultimately, DELTYME chose to decline to work with this potential customer.
Typically, professional services companies have been a good fit for DELTYME. They rely on their computers/network to perform their work, and they appreciate good service.
On the other hand, companies that are not serious about their own IT infrastructure and services are avoided at all costs. I've found that these companies will be demanding without wanting to pay a fair price for the service or even understanding the value in their investment. Often non-ideal customers are in unique industries that have lagged in terms of IT investments. Even the simplest IT project recommendations are met with resistance.
Here is an example: this company was referred to DELTYME by an existing customer. We were told that they were having IT problems. Upon seeing the small office cabling infrastructure, it was clear that they needed to start from step 1, get good, organized physical cabling. See the existing cabling.
Yet, this small company decided to decline the proposal to invest in a new cabling infrastructure. When asked why, the customer stated that they were just too tight on their budget. Ultimately, DELTYME chose to decline to work with this potential customer.
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